To resolve this, you can manually add the currency using the “Custom Currencies” module from Extensions. Here’s how:
- Access the Custom Currencies Module: Navigate to your platform’s admin dashboard. Look for the Extensions section, and select the “Custom Currencies” module.
- Add a New Currency:
- Click on the option to add a new currency.
- Enter the currency details, such as the currency code (e.g., USD, EUR), and the name to your base currency.
- Ensure all other required fields are filled out accurately.
- Save and Activate:
- Once all details are entered, save the new currency.
- Activate the newly added currency in your General Settings to make it available for transactions.